License key

I bought PC license for two devices. I installed it on my laptop, but it won’t accept the license key on PC. Should I uninstall demo version first, or there is another problem?

No it’s a connection/internet/ssl problem, you are the third to have the issue.

  • the first one restarted his computer and apparently it fixes the issue
  • same for the second one and (turned off the secured vpn option)

I don’t exclude an issue with Nomad.exe but since it happens very rarely and often get fixed quickly I don’t have much information.

I’ve sent you an email with another version (more log output that could help me understand the issue).

Sadly, restarting didn’t work for me, nor new version. Same thing. And I don’t have secured VPN. I would like to know where to see log output so that I can send it to you, but I don’t.

I would really like it to have on both PC and laptop.

Did you receive the email I sent?
See the screenshot (then click on “copy”)?
Make sure to do it with Nomad win 2.3.24.zip.

• Display
Pixel Ratio : 1
Content Scale : 1

• CPU
Platform : Desktop
Cores : 12

• GPU
GPU vendor : NVIDIA Corporation
GPU renderer : NVIDIA GeForce RTX 2080/PCIe/SSE2
GL version : 3.3.0 NVIDIA 560.94
GLAD version : 3.3

• Path
Base : C:/Program Files/Nomad win 2.3.24/assets/
User : C:/Users/vlada/Documents/Nomad Sculpt/

• Extension
MapBufferRange : Yes
DepthClamp : Yes
ConservativeDepth : Yes
DisjointQuery : Yes
BufferStorage : Yes
Debug : Yes
ComputeShader : Yes
RenderNorm16 : Yes
Astc LDR : No
Astc HDR : No
Bptc : Yes

Multimesh: subdivision (faces): 6144 → 24576 … 9.4569 ms
Multimesh: subdivision (faces): 24576 → 98304 … 28.9142 ms
Curl: retry with ipv4 35
Curl: retry with TLS1.2 + HTTP/1.1 35
url : https://license.nomadsculpt.com/version
code : 0
res : SSL connect error 35
resp :
err : TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch
logs : TEXT
Host license.nomadsculpt.com:443 was resolved.

TEXT
IPv6: (none)

TEXT
IPv4: 46.105.204.28

TEXT
Trying 46.105.204.28:443…

TEXT
ALPN: curl offers h2,http/1.1

TEXT
TLSv1.3 (OUT), TLS handshake, Client hello (1):

SSL_DATA_OUT
…:..{…n…
T..JM…q
@F… E.=.GG…+…PsG.,.f.fs…d..…0.,.(.$…
…k.9…=.5…/.+.'.#… …g.3…E…<./…A…
…+…license.nomadsculpt.com…h2.http/1.1.

.
…3.&.$… #…Z…C.w.z…k<T?..w. …(
TEXT
successfully imported Windows ROOT store

TEXT
successfully imported Windows CA store

TEXT
TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch

TEXT
closing connection #0

TEXT
Hostname license.nomadsculpt.com was found in DNS cache

TEXT
Trying 46.105.204.28:443…

TEXT
ALPN: curl offers h2,http/1.1

TEXT
TLSv1.3 (OUT), TLS handshake, Client hello (1):

SSL_DATA_OUT
…:…[:#.9..u..0.j]X.gc…$$B i.#.."1…Z…8.W…*Em.{-*g……0.,.(.$…
…k.9…=.5…/.+.'.#… …g.3…E…<./…A…
…3.&.$… %L.q..kF..L.g/J.IkJD…o.;..V…
.
license.nomadsculpt.com…h2.http/1.1…+…

TEXT
successfully imported Windows ROOT store

TEXT
successfully imported Windows CA store

TEXT
TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch

TEXT
closing connection #1

TEXT
Hostname license.nomadsculpt.com was found in DNS cache

TEXT
Trying 46.105.204.28:443…

TEXT
ALPN: curl offers http/1.1

TEXT
TLSv1.3 (OUT), TLS handshake, Client hello (1):

SSL_DATA_OUT
…7..3O.B…{{7..0.j..bd…J4.4..|. ..E…J.M,].z..h*…:O…N%.i..…0.,.(.$…
…k.9…=.5…/.+.'.#… …g.3…E…<./…A…
…license.nomadsculpt.com.3.&.$… ..r..f…8..i!.M…P…%.^n…
.
…+… .http/1.1.

TEXT
successfully imported Windows ROOT store

TEXT
successfully imported Windows CA store

TEXT
TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch

TEXT
closing connection #2

Curl error: SSL connect error
Curl: retry with ipv4 35
Curl: retry with TLS1.2 + HTTP/1.1 35
url : https://license.nomadsculpt.com/activate
code : 0
res : SSL connect error 35
resp :
err : TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch
logs : TEXT
Host license.nomadsculpt.com:443 was resolved.

TEXT
IPv6: (none)

TEXT
IPv4: 46.105.204.28

TEXT
Trying 46.105.204.28:443…

TEXT
ALPN: curl offers h2,http/1.1

TEXT
TLSv1.3 (OUT), TLS handshake, Client hello (1):

SSL_DATA_OUT
…:…h…)…$$C.n8.D\ ..S…=…h.
-…@……0.,.(.$…
…k.9…=.5…/.+.'.#… …g.3…E…<./…A…

license.nomadsculpt.com.
.
…3.&.$… v~.. ./.[.k..%
…sPN0.!Gk…1.w.+…h2.http/1.1
TEXT
successfully imported Windows ROOT store

TEXT
successfully imported Windows CA store

TEXT
TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch

TEXT
closing connection #0

TEXT
Hostname license.nomadsculpt.com was found in DNS cache

TEXT
Trying 46.105.204.28:443…

TEXT
ALPN: curl offers h2,http/1.1

TEXT
TLSv1.3 (OUT), TLS handshake, Client hello (1):

SSL_DATA_OUT
…:.. m;%…p.3!...8… .G.+ .|Q…j…}…X….…0.,.(.$…
…k.9…=.5…/.+.‘.#… …g.3…E…<./…A…

.

…+…license.nomadsculpt.com…h2.http/1.1.3.&.$… ..rK}o.yU%.$.N.:M…’.je…x.N
TEXT
successfully imported Windows ROOT store

TEXT
successfully imported Windows CA store

TEXT
TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch

TEXT
closing connection #1

TEXT
Hostname license.nomadsculpt.com was found in DNS cache

TEXT
Trying 46.105.204.28:443…

TEXT
ALPN: curl offers http/1.1

TEXT
TLSv1.3 (OUT), TLS handshake, Client hello (1):

SSL_DATA_OUT
…7…O.h…M…^..g
…K.R
#3]H. &.u-…!,..i.
…{…I8.<…5..…0.,.(.$…
…k.9…=.5…/.+.'.#… …g.3…E…<./…A…
…license.nomadsculpt.com.+… .http/1.1.3.&.$… o…a..5*z…".P…y&..79..

.

TEXT
successfully imported Windows ROOT store

TEXT
successfully imported Windows CA store

TEXT
TLS connect error: error:0DFFF03E:asn1 encoding routines:CRYPTO_internal:asn1 length mismatch

TEXT
closing connection #2

Curl error: SSL connect error
CheckAll (unknown shortcut) export_usd

Like this? I found it in debag section. In demo.

In your browser can you visit https://license.nomadsculpt.com/version
Normally it should display
{“success”:false,“error”:“Invalid JSON: Syntax error”,“data”:null}

Then you can show me the ssl security info (click the small icon just next to the url and select “security or ssl info”, it depends of the browser you use)

First, thank you so much for your effort to help me.

This is what I got. And for ssl info, I have yet to discover where it is :slight_smile: Sorry, I’m not so educated in IT. For now, I don’t see any small icon. I’m on Google browser.

Maybe this?

Yes just click on “Certificate is valid”.

This happend. I will try now.

Everything seems good.
Try to activate regularly to see if it works.
Sure you don’t have some kind of antivirus or something?
So far it seems to only happens on windows.

Now I saw export option

nomadsculpt.com (1.3 KB)

I tried to activate but could not. I don’t have an antivirus aside from Windows regular.

Should I disable everything while activation?

Yes try to disable proxy or defender to see if it changes something.
Also, make sure windows is up-to-date?

(if you don’t know how to use the command line, no need to bother for this part)
Through the command promp line you can also try this command
curl -4 -v https://license.nomadsculpt.com/version

I got this in command prompt and still the same.

And I turned off Virus & threat protection, as well as Firewall, but still cannot activate :sleepy_face:

I might have an idea, not sure if it’ll fix it but I’ll send you a build later.

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