THE PLATFORM: Windows 11
NOMAD APP VERSION: 2.9 most recent
Since a couple of days ago, my license stopped working and now I can’t seem to activate it no matter how many times I reinstall the program. Is there a problem with my computer? I bought my license a few weeks ago. Thanks in advance.
What’s the error?
It means it fails to verify the license because connection failed.
Do you have intermittent internet access?
You can check the logs to see if there are errors.
But so far the license server is working fine and I didn’t receive any similar error reports
• Info
Version : Nomad 2.9.3
Date : Sat Feb 21 16:33:10 2026
• Path
Base : C:/Program Files/Nomad Sculpt/assets/
User : C:/Users/xxx/Documents/Nomad Sculpt/
• Display
Pixel Ratio : 1
Content Scale : 1
• Platform
Build : Windows
Architecture : x64
Cores : 12
• Graphics
GPU vendor : NVIDIA Corporation
GPU renderer : NVIDIA GeForce RTX 2060/PCIe/SSE2
GL version : 3.3.0 NVIDIA 591.86
GLAD version : 3.3
• Extension
MapBufferRange : Yes
DepthClamp : Yes
ConservativeDepth : Yes
DisjointQuery : Yes
BufferStorage : Yes
Debug : Yes
ComputeShader : Yes
RenderNorm16 : Yes
Astc LDR : No
Astc HDR : No
Bptc : Yes
Multimesh: subdivision (faces): 6144 → 24576 … 4.8133 ms
Multimesh: subdivision (faces): 24576 → 98304 … 16.8342 ms
Wintab: loaded
Curl: retry with ipv4 Timeout was reached
Curl: error Timeout was reached
and no, my internet is fine. I never had disconnection problems
and no, my internet is fine. I never had disconnection problems
I have 0 solution, it works for everyone else so far.
Do you have a firewall or antivirus blocking Nomad?
Where do you live (country)? Do you use a vpn?
Can you ping the licensing server? This would confirm network reachablity.
how do I ping the licensing server?
If you are not a dev, forget about it, you would need to run in command line
You can also simply visit https://license.nomadsculpt.com/ in the browser, if the connection succeeds it should display a text message with “success: error”
But it likely won’t be useful, I would check in Windows Defender Firewall, to see id Nomad is somehow blocked.
Also your message says “12” days remaining, if it goes up at some points it means the license was successfully validated again.
I would remove the https:// from the ping and curl cmds.
If you are on windows, in the search box near the Start button type cmd and hit return. A dos prompt will open. Then type
You should get a reply like this.
PING license.nomadsculpt.com (172.64.80.1): 56 data bytes
64 bytes from 172.64.80.1: icmp_seq=0 ttl=56 time=25.813 ms
64 bytes from 172.64.80.1: icmp_seq=1 ttl=56 time=21.388 ms
64 bytes from 172.64.80.1: icmp_seq=2 ttl=56 time=29.989 ms
64 bytes from 172.64.80.1: icmp_seq=3 ttl=56 time=32.766 ms
If it says “request timeout” that means you are blocking or not reaching the licensing server.
