Hello,
I have just purchased a Windows license and received the confirmation email after completing the payment. However, the website is not working, and I am unable to activate my license.
When I enter the license key into the program, an error code (-1) appears in red, and the program gets stuck. Even if I enter the license key again, the same error keeps appearing, and I cannot proceed.
I have paid for the license, but I am unable to use it. Could you please help me resolve this issue or explain how I can successfully activate my license?
Thank you in advance. I look forward to your response. @Stephomi
Contact support@nomadsculpt.com
With the same email you used.
If you got a (-1), maybe something is preventing Nomad to access internet (firewall?).
For example if you press this icon, do the hdris appear?
The program only allows me to access the free version because it won’t let me enter the license key I purchased.
Additionally, the icon for the full version is not showing up, and I can only access a limited selection of HDRI maps, specifically 10 maps.
I have paid for the license, but I cannot activate the full version or access all the features and resources included with my purchase.
Thank you. I look forward to your response.
Are you spanish?
Spain always blocks huge parts of the internet during big football match.