Shell Extract not hollowing object?

Can anyone tell me why this is happening? Instead of hollowing and creating a shell of the object, it still appears to be solid inside when I extract. I used the same settings on my old iPad but it’s not working correctly on my new one, any help is greatly appreciate!

Check your Hole Filling settings. I believe this is due to having “Fill” selected.

Changing to to Legacy or Boolean should yield better results.

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Thank you so much!! I’m still fairly new to nomad so I expected I was going wrong with a simple error oops