# License key not working

**URL:** https://forum.nomadsculpt.com/t/license-key-not-working/23745
**Category:** Bug Report
**Tags:** nomadsculpt
**Created:** [January 11, 2026, 10:15am UTC](https://forum.nomadsculpt.com/t/license-key-not-working/23745 "2026-01-11T10:15:10Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![SweetClots](https://avatars.discourse-cdn.com/v4/letter/s/7993a0/32.png) [@SweetClots](https://forum.nomadsculpt.com/u/SweetClots)
#### Post date: [January 11, 2026, 10:15am UTC](https://forum.nomadsculpt.com/t/license-key-not-working/23745/1 "2026-01-11T10:15:10Z")

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THE PLATFORM: Windows

The license key I just received doesn’t activate. It allows the me to copy and paste it into the input, but it comes back with “Cannot parse JSON (503) (503)

Anyone else have this issue before?

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### Author: ![stephomi](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/stephomi/32/19583_2.png) [@stephomi](https://forum.nomadsculpt.com/u/stephomi)
#### Post date: [January 11, 2026, 10:41am UTC](https://forum.nomadsculpt.com/t/license-key-not-working/23745/2 "2026-01-11T10:41:10Z")

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The nomad website is down at the moment, you got unlucky and just purchased before it went down.  
Looking into it, but you’ll have to wait.

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<div class="post-metadata">

### Author: ![\_lf\_r](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/_lf_r/32/30445_2.png) [@\_lf\_r](https://forum.nomadsculpt.com/u/_lf_r)
#### Post date: [January 11, 2026, 11:15am UTC](https://forum.nomadsculpt.com/t/license-key-not-working/23745/3 "2026-01-11T11:15:42Z")

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![image](https://europe1.discourse-cdn.com/flex005/uploads/nomadsculpt/original/3X/f/a/fa8b1b8053c6687e6671516fbc2ca377e571c63e.jpeg)

same issue with the already previously activated product

at least it works without wi-fi. so for some time, it solves the problem

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<div class="post-metadata">

### Author: ![stephomi](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/stephomi/32/19583_2.png) [@stephomi](https://forum.nomadsculpt.com/u/stephomi)
#### Post date: [January 11, 2026, 8:21pm UTC](https://forum.nomadsculpt.com/t/license-key-not-working/23745/4 "2026-01-11T20:21:41Z")

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It should now be resolved (might take a bit of time to propagate everywhere though).