# Billing error again

**URL:** https://forum.nomadsculpt.com/t/billing-error-again/9389
**Category:** Bug Report
**Created:** [December 20, 2022, 4:52am UTC](https://forum.nomadsculpt.com/t/billing-error-again/9389 "2022-12-20T04:52:43Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![NelsysGreenmask](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/nelsysgreenmask/32/10724_2.png) [@NelsysGreenmask](https://forum.nomadsculpt.com/u/NelsysGreenmask)
#### Post date: [December 20, 2022, 4:52am UTC](https://forum.nomadsculpt.com/t/billing-error-again/9389/1 "2022-12-20T04:52:43Z")

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I can’t use the paid version of the program without an Internet connection.

 ![Screenshot_20221220_114811_com.android.settings](https://europe1.discourse-cdn.com/flex005/uploads/nomadsculpt/original/2X/b/bde66532c07a7679ecae10effe483b03b1566733.jpeg)  
opening Nomad for the first time at 11:27 am.  
In this video I show you what’s going on…

[![](https://europe1.discourse-cdn.com/flex005/uploads/nomadsculpt/original/2X/b/b21307103e5509a3da0171f9613cd0206fcb1da6.jpeg "I can't use paid version without internet connection... please help.") ](https://www.youtube.com/watch?v=L57JhnrV8sc)

Tablet use today…

 ![Screenshot_20221220_115946_com.huawei.systemmanager](https://europe1.discourse-cdn.com/flex005/uploads/nomadsculpt/original/2X/0/00e72db19c6576e2ae44440659e5036225220722.jpeg)

I can’t catch and hold the license key on my device…  
[https://forum.nomadsculpt.com/t/nomad-on-dex-smartphones-as-pcs-and-c/9257/26?u=nelsysgreenmask](https://forum.nomadsculpt.com/t/nomad-on-dex-smartphones-as-pcs-and-c/9257/26)  
I open Nomad for the second time in half an hour…

[![](https://europe1.discourse-cdn.com/flex005/uploads/nomadsculpt/original/2X/d/d015ce4921f68bb55e98fc945b10a9c529bc4aba.jpeg "I can't catch and hold the license key on my device without internet") ](https://www.youtube.com/watch?v=d7QPzGD8Vws)

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### Author: ![stephomi](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/stephomi/32/19583_2.png) [@stephomi](https://forum.nomadsculpt.com/u/stephomi)
#### Post date: [December 20, 2022, 1:10pm UTC](https://forum.nomadsculpt.com/t/billing-error-again/9389/2 "2022-12-20T13:10:31Z")

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You need internet to verify the purchase, then the in-app purchase should be cached on the device.  
I don’t handle it itself it’s either a Google Play or AppGallery thing.

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<div class="post-metadata">

### Author: ![NelsysGreenmask](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/nelsysgreenmask/32/10724_2.png) [@NelsysGreenmask](https://forum.nomadsculpt.com/u/NelsysGreenmask)
#### Post date: [December 20, 2022, 4:30pm UTC](https://forum.nomadsculpt.com/t/billing-error-again/9389/3 "2022-12-20T16:30:14Z")

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Thanks for the answer.  
That’s the point. When the Internet is turned off, the validity of the license key is, as it were, limited. I can close Nomad and lock my tablet screen. Wait a few minutes or even an hour. Turn on Nomad after that without the Internet, and I will have the purchased version. I can even turn off the tablet, and turning it back on again, go to Nomad, I will again get a licensed, purchased version. But sometimes the key is lost just after closing the program, without the Internet.