# App crash andddd everything is gone

**URL:** <https://forum.nomadsculpt.com/t/app-crash-andddd-everything-is-gone/525>\
**Category:** Bug Report\
**Created:** [October 29, 2020, 4:03pm UTC](https://forum.nomadsculpt.com/t/app-crash-andddd-everything-is-gone/525 "2020-10-29T16:03:41Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Zonteenz](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/zonteenz/32/611_2.png) [@Zonteenz](https://forum.nomadsculpt.com/u/Zonteenz)\
**Post date:** [October 29, 2020, 4:03pm UTC](https://forum.nomadsculpt.com/t/app-crash-andddd-everything-is-gone/525/1 "2020-10-29T16:03:41Z")

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I was sculpting and then app crashed. After it reopen all model in scene is gone. Even load save file doesn’t help ,everything still gone. I thing it happened because Youtube was playing music in the background.

But save file thumbnail still have a last seen picture of my model. Is there anyway to recover it? If not, I’ll be fine. Practice made perfect,right?

Ps.Love your app.

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**Author:** ![stephomi](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/stephomi/32/19583_2.png) [@stephomi](https://forum.nomadsculpt.com/u/stephomi)\
**Post date:** [October 29, 2020, 8:17pm UTC](https://forum.nomadsculpt.com/t/app-crash-andddd-everything-is-gone/525/2 "2020-10-29T20:17:46Z")

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Sorry about that!

> [@Zonteenz](#):
>
> But save file thumbnail still have a last seen picture of my model.

Did it crash while saving?  
You can send me the file at [stephaneginier@gmail.com](mailto:stephaneginier@gmail.com)

The project file ends with glb.lz4

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**Author:** ![Zonteenz](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/zonteenz/32/611_2.png) [@Zonteenz](https://forum.nomadsculpt.com/u/Zonteenz)\
**Post date:** [October 30, 2020, 7:00am UTC](https://forum.nomadsculpt.com/t/app-crash-andddd-everything-is-gone/525/3 "2020-10-30T07:00:14Z")

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I send a save file as your request.

About your question, I save a file before it crashed around 3-5 min.

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**Author:** ![stephomi](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/stephomi/32/19583_2.png) [@stephomi](https://forum.nomadsculpt.com/u/stephomi)\
**Post date:** [October 30, 2020, 6:50pm UTC](https://forum.nomadsculpt.com/t/app-crash-andddd-everything-is-gone/525/4 "2020-10-30T18:50:11Z")

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Ok I managed to fix the file.

It’s the second time I encountered an issue like that but I don’t know how it happened.

- did you renamed one of the mesh? If so do you remember exactly the name and characters used?
- do you want me to send the (corrected) file back?

I think the issue is going to be fixed for the next release, but I’m not 100% sure as I have no way to reproduce.

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**Author:** ![Zonteenz](https://dub1.discourse-cdn.com/flex005/user_avatar/forum.nomadsculpt.com/zonteenz/32/611_2.png) [@Zonteenz](https://forum.nomadsculpt.com/u/Zonteenz)\
**Post date:** [October 31, 2020, 3:59am UTC](https://forum.nomadsculpt.com/t/app-crash-andddd-everything-is-gone/525/5 "2020-10-31T03:59:19Z")

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I didn’t rename anything.  
And It would be pressure if you send corrected file back.

I hope you fix this problem soon cause your app performs so well.

Thank you again.
